Full CRM Clients
FouldsCRM is currently looking after 28 brands, assisting them with their customer retention strategies.
At the beginning, we started working with three clients offering them bespoke CRM services. Since FouldsCRM took over the CRM services back in 2016, all three brands have seen a rapid increase in turnover, improved customer retention as well as life-time value, and a significant decrease in acquisition cost. To this day, we're still working with these brands.
In January 2018, Chit Chat Bingo won the 2018 BingoPort Player's Choice Award for Best Bingo site, its first ever award in its 10 years of running. In February 2019 and 2020, we were able to win another BingoPort Player's Choice Award for Chit Chat Bingo both times for best Dragonfish site. In February 2023, UK Bingo won BingoPort Player's Choice Award for best Dragonfish site.
Below you'll find an overview of brands that we are currently working with. Simply click on the logo to see examples of the services provided.
All clients receive the following service from FouldsCRM:
- We develop, budget, and execute CRM strategies to maximise the lifetime value of customers.
- We develop and foster high value customers.
- We provide tailored marketing strategies for the different markets and their respective CRM executives.
- We ensure the effectiveness of the different campaigns by optimising, measuring, evaluating, and reporting.
- We manage internal and external resources to ensure that campaigns are executed accurately, effectively, and within budget.
- We conduct market research and liaise with the different departments to create customer profiles.
- We develop cross-marketing campaigns.
- We develop and implement complex customer communication campaigns (email, sms, and direct mail).
- We create, supervise, and handle online marketing campaigns for various websites as well as supply marketing material for respective campaigns; monitoring and maximising the effectiveness of each campaign.
- We set up daily, weekly, monthly, and VIP promotions for the team and work closely with designers to guarantee high quality design material for email marketing and direct mailing.
- We work closely together with external partners and executing website efficiency measures.
Our CRM services are tailored to the needs of your business as well as the sector and industry you operate in. Whether you're a tourism, e-commerce or a gaming company, we can develop and implement CRM automation and strategies which will have a positive impact almost immediately.